Terms & Conditions

Last Updated: September 30, 2026

NijerZotno.com is operated by Raphson Communication. Please read these Terms & Conditions carefully before using our website, creating an account, placing an order, or using any of our services.

By accessing NijerZotno.com, creating an account, placing an order, or using any service provided through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these Terms & Conditions, please do not use our website or place an order.

1. About Us

Business Name: Raphson Communication
Brand / Website: NijerZotno
Website: www.nijerzotno.com
Email: nijerzotno@gmail.com
Phone / WhatsApp: +8801700646569

Business Address:
Level 10, Software Technology Park
Agrabad C/A
Chattogram 4100
Bangladesh

2. Use of Our Website

NijerZotno.com may only be used for lawful purposes.

When using our website, you agree that you will not:

• Provide false or misleading information.
• Use another person's identity or information without authorization.
• Attempt to interfere with the security or functionality of the website.
• Place fraudulent or unauthorized orders.
• Use another person's personal information without permission.
• Copy or reuse website content without authorization.
• Use the website for any unlawful activity.

3. Customer Accounts

NijerZotno.com may allow customers to create an account.

When creating an account, you are responsible for providing accurate and up-to-date information.

This may include:

• Name
• Mobile number
• Email address
• Delivery address
• Login information

You are responsible for keeping your account credentials confidential.

If you believe that your account has been accessed or used without authorization, please contact us as soon as possible.

4. Product Information

We make reasonable efforts to provide accurate information about our products, including:

• Product name
• Product images
• Product description
• Features
• Specifications
• Price
• Availability

However, product images, colors, packaging, design, or certain specifications may vary slightly from the actual product.

Manufacturers or suppliers may change product design, packaging, or specifications from time to time. As a result, some information displayed on the website may occasionally require updating.

If you require confirmation of any important product specification, please contact us before placing your order.

5. Product Prices

Product prices displayed on NijerZotno.com are generally shown in Bangladeshi Taka (BDT) unless otherwise stated.

We reserve the right to change product prices at any time.

Once an order has been accepted and confirmed, we will generally try to fulfill the order at the confirmed price, except in cases involving an obvious pricing or technical error.

6. Pricing Errors

If a product is listed at an incorrect price due to a:

• Technical error
• Typing error
• System error
• Incorrect product price
• Promotional pricing error

we reserve the right to contact the customer to correct the information or cancel the order.

If an order has already been paid for and is cancelled due to an obvious pricing error, an applicable refund will be arranged.

7. Product Availability

Displaying a product on our website does not guarantee that the product will always be available in stock.

If a product becomes unavailable after an order is placed, we may:

• Put the order on hold
• Offer an alternative product
• Cancel the order

If the customer has already made a payment and the order is cancelled due to stock unavailability, an applicable refund will be arranged.

8. Placing an Order

After you place an order through our website, the order may not always be considered fully confirmed immediately.

We may contact you to verify information such as:

• Customer name
• Phone number
• Delivery address
• Product
• Quantity
• Order amount

An order may be confirmed after the necessary information has been verified.

9. Customer Verification

For Cash on Delivery (COD) orders, we may contact the customer by phone or other communication methods before confirming the order.

An order may be placed on hold or cancelled if:

• The customer does not answer verification calls.
• The customer does not confirm the order.
• Incorrect information is provided.
• The delivery address is incomplete.
• The customer is uncertain about the order.

10. Cash on Delivery

Cash on Delivery (COD) is one of the primary payment methods available through NijerZotno.com.

For COD orders, the customer is required to pay the applicable order amount when receiving the product according to the applicable delivery process.

Customer verification may be required before dispatching a COD order.

11. bKash Payment

Raphson Communication has a bKash Merchant Account, and customers may be offered the option to make payment through bKash when applicable.

However, NijerZotno.com currently does not have an integrated bKash payment gateway.

Before making any bKash payment, customers should confirm the authorized payment information provided by NijerZotno.

NijerZotno is not responsible for payments made to unauthorized persons or incorrect numbers.

12. Order Cancellation

Customers may request cancellation of an order:

• Before order processing has started, or
• Before the product has been shipped.

Once an order has been shipped, cancellation may no longer be possible.

Customers should contact us as soon as possible if they wish to cancel an order.

13. Delivery

We will make reasonable efforts to deliver products to the delivery address provided by the customer.

We may use different courier and delivery services, including:

• Pathao Courier
• SteadFast Courier
• SA Paribahan
• Sundarban Courier Service
• AJR Courier
• Other appropriate delivery providers

Delivery time may vary depending on:

• Delivery location
• Courier service
• Weather
• Transportation conditions
• Public holidays
• Unforeseen circumstances

Therefore, any delivery time displayed on the website should be considered an estimated delivery timeframe, not a guaranteed delivery time.

14. Customer Delivery Information

Customers are responsible for providing complete and accurate delivery information.

This may include:

• Customer name
• Mobile number
• Complete delivery address
• Area
• District
• Postal code
• Nearby landmark, where necessary

If delivery fails because of incorrect or incomplete information provided by the customer, additional delivery charges may apply.

15. Failed Delivery

An order may be considered a failed delivery due to circumstances including:

• Customer not answering the phone
• Customer being unavailable
• Incorrect phone number
• Incorrect or incomplete address
• Customer refusing to accept the order
• Customer being unaware of the order
• Failure to cooperate with the courier
• Unreasonable delay in accepting delivery

In cases of repeated failed deliveries, NijerZotno reserves the right to restrict or refuse future Cash on Delivery orders.

16. Product Inspection Upon Delivery

Customers are encouraged to inspect the package and, where possible, check:

• Product condition
• Product quantity
• Visible damage
• Packaging condition

If there is any visible issue with the package or product, customers should notify the delivery personnel where possible and contact NijerZotno customer support as soon as possible.

17. Returns & Refunds

Product returns and refunds are governed by our Return & Refund Policy.

Depending on the product and circumstances, return or refund eligibility may depend on:

• Condition of the product
• Reason for the return
• Time of the return request
• Whether the product has been used
• Original packaging
• Accessories
• Warranty conditions

Not all products may be eligible for return or refund.

18. Hygiene & Personal Care Products

Certain personal care, beauty, grooming, and hygiene-sensitive products may have limited return eligibility.

This may include products that:

• Are intended for personal use
• Come into direct contact with the body
• Are hygiene-sensitive
• Have been opened or used

Specific return conditions may apply to such products under our Return & Refund Policy.

19. Medical & Health Products

NijerZotno may offer certain health-monitoring or healthcare products, including:

• Pulse Oximeters
• Blood Pressure Monitors
• Stethoscopes
• Other healthcare equipment

Such products are not a substitute for professional medical diagnosis, advice, or treatment unless specifically stated in the manufacturer's documentation.

Customers should consult a qualified healthcare professional when making decisions regarding medical or health-related conditions.

20. Product Warranty

If a product includes a warranty, the applicable warranty information may be provided on the product page, invoice, packaging, or relevant warranty terms.

A product should not be considered covered by warranty unless a warranty is specifically stated.

Warranty claims may be subject to:

• Proof of purchase
• Order information
• Product condition
• Warranty period
• Manufacturer's warranty terms

21. Promotions & Discounts

NijerZotno may offer:

• Discounts
• Promotional offers
• Coupons
• Flash sales
• Special prices

from time to time.

Each promotional offer may have its own terms and conditions, including:

• Validity period
• Eligible products
• Quantity limitations
• Customer eligibility

Promotional offers may be changed, suspended, or ended according to their applicable terms.

22. Customer Reviews & User Content

Customers may be allowed to submit reviews, comments, or other content on our website.

Any content submitted should be truthful, relevant, and related to the applicable product or service.

We reserve the right to remove content that is:

• False or misleading
• Abusive or offensive
• Obscene
• Illegal
• Spam
• Promotional advertising
• In violation of another person's rights
• Containing another person's private or personal information

23. Intellectual Property

Content available on NijerZotno.com may include:

• Logo
• Brand name
• Product descriptions
• Website design
• Graphics
• Images
• Text
• Page content
• Other website materials

Unless otherwise permitted, this content may not be copied, reproduced, modified, published, distributed, or commercially used without authorization.

Unauthorized use of the NijerZotno name or logo is not permitted.

24. Third-Party Links

Our website may contain links to third-party websites or services.

NijerZotno is not responsible for the:

• Content
• Availability
• Privacy practices
• Security
• Products
• Services

provided by third-party websites.

Customers access third-party websites at their own discretion.

25. Website Availability

We make reasonable efforts to keep our website available and operational.

However, the website may occasionally be unavailable or restricted due to:

• Server problems
• Maintenance
• Technical issues
• Internet connectivity problems
• Security issues
• Software updates
• Third-party service interruptions
• Other circumstances beyond our reasonable control

We are not responsible for temporary interruptions caused by such circumstances.

26. Limitation of Liability

NijerZotno.com will make reasonable efforts to provide its products and services in accordance with applicable requirements.

However, to the extent permitted by applicable law, NijerZotno shall not be liable for indirect, incidental, or unforeseeable losses arising from the use of the website or products where such losses are beyond our reasonable control.

Customers are responsible for using products according to the manufacturer's instructions and applicable safety guidelines.

27. Privacy

Our Privacy Policy explains how we collect, use, protect, and manage customer information.

Our Privacy Policy forms an important part of these Terms & Conditions.

Customers are encouraged to review our Privacy Policy before using the website or placing an order.

28. Changes to These Terms

Raphson Communication reserves the right to modify, update, or revise these Terms & Conditions when necessary.

Changes may be made due to:

• Changes in our services
• Changes to our website
• Changes in payment or delivery methods
• Changes in business practices
• Legal or regulatory requirements

When changes are made, the Last Updated date at the top of this page will be updated.

Continued use of the website after an update may be considered acceptance of the revised Terms & Conditions.

29. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations of Bangladesh, as applicable to our e-commerce operations.

If applicable laws or regulatory requirements change, we may update these Terms & Conditions accordingly.

30. Contact Us

If you have any questions regarding these Terms & Conditions, your order, products, delivery, returns, or any other matter, please contact us.

Raphson Communication

Website: www.nijerzotno.com
Email: nijerzotno@gmail.com
Phone / WhatsApp: +8801700646569

Business Address:
Level 10, Software Technology Park
Agrabad C/A
Chattogram 4100
Bangladesh